Dista Food

Food deliveries management solution

Best suited for

cloud kitchen

Cloud kitchens that do or do not have delivery agents

chain restaurants

Chain restaurants with large order volumes

high order processing

High order processing single outlet restaurants

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Customers
0 Lakh+
Orders per month
0
Branches
0 %
Uptime

The Dista value add

Dista automates the orchestration of your orders with delivery agents, whether third-party or your own.

dista food delivery orchestration

Our AI-enabled platform is versatile and easily fits in with any operations model. We can help with integrations if you have

Our collaboration with several partners has contributed immensely to our expertise, and we ensure our integrations and go-live are quick, hassle-free, and robust.

  • Third party/ecommerce/digital catalogs
  • Your own delivery agents
  • Third-party delivery agents
  • A combination of both own and third-party delivery services

Talk to an expert today!

Dista food features

Serviceable area

Serviceable area management

It may seem obvious, simple, and quick, but defining serviceable areas early on is crucial. For multi-outlet restaurants, it could be for better serviceability or defining clear borders and limits. This helps in finding an outlet that’s closest to your customer and route the order to that store. For single restaurants, it could be for accessibility and timely deliveries. We’ve used several online and offline methods to determine and draw serviceable areas and done it with great success. Use our platform to deliver on customer expectations and time-bound Service-Level Agreements (SLAs) for deliveries and elevate your customer experience.

Delivery orchestration, scheduling and job allocation

Based on your priority and preference, Dista will allocate jobs to either your own delivery agents or third-party players such as Dunzo or Shadowfax. Our tool is efficient at striking a balance and managing all delivery options simultaneously and smoothly. The system smartly recognizes and allocates jobs to your delivery partners or agents based on availability and feasibility, smartly rolls over to the next available delivery partner or agent. Make use of 36+ parameters for effective scheduling management and job allocation. Factor in various factors such as real-time vs. batch orders, load/unload times, priority orders, agent proximity, etc.

delivery orchestration
alerts for restaurants

Alerts for restaurant managers

The tool provides timely alerts for restaurant managers for updates on deliveries. Use these alerts for critical data collation on delays and location updates.

Notifications and tracking link for customers

Provide real-time order updates for customers through various channels such as Whatsapp, SMS, etc. We take continuous efforts to ensure we help our partners deliver excellent customer experience. We work with numerous channels and keep updating our list to ensure your customers get live notifications on the platforms they like or frequent.

notification tracking
delivery agent mobile app

Delivery agent mobile app

Agents receive automated jobs and various alerts from the system, along with getting the shortest or fastest routes. Our mobile app for delivery agents, is super light, easy to download, and battery-friendly. They get the most important information with job alerts and one-tap navigation. We make things easy via our app so they can focus on serving the customers right and on time.

Delivery metrics

Make the most of our reporting metrics to gain key insights into delivery times, delays, etc. Access delivery data and use it to define and refine your delivery management initiatives.

delivery metrics
delivery agent visibility

Delivery agent management / visibilty

What other last-mile delivery management tools lack is a part of our standard offering. Use our AI-enabled tool to effectively view and manage delivery agents’ attendance, leaves, expense reports, etc. Use this data for effective resources management and forecasting.

Order insights

With food aggregator services, you lose the crucial element of knowing your customer. Without knowing your customer well, how can you even serve them well? It is crucial that restaurants know who is ordering from them, how frequently, and from where. They can then plan and launch initiatives, run various promotional campaigns and raise their customer experience game through various insights. Our data arms with such key customer insights for delivering memorable experiences.

order insights
cockpit dashboard

Cockpit and dashboard

Delivery agents, jobs, birds eye-view of your entire field force/serviceable area associated with your store/branch. Where orders are coming from, who is fulfilling them, and status of agents/jobs.

Our Customers

Asha sweets logo
BIB logo
Dining table logo
Hundo pizza logo
Iktara logo
Kitchens logo
Mag st bread logo
Mei13 logo
Mocha logo
Omletarian logo
Pizzahut logo
Smoke house deli logo
Social logo
Tamak logo

Partners

E-commerce Partners

Thrive logo
Dotpe logo

Delivery Partners

Dunzo logo
Shadowfax logo

Pricing Models

Standard

  • Own delivery personnel (full / part time)
  • Hybrid delivery model with auto-switchover
  • Cluster setup including shared riders
  • Order allocation to riders (Manual)
  • Android App
  • Navigation assist to riders
  • Live dashboard view for operations
  • Delivery statistics
  • Rider tracking for customer - Map view
  • Delivery proofs - signature, photo, selfie
  • Reports: KM travelled, Productivity
  • Customer order profile report

Premium

  • Own delivery personnel (full / part time)
  • Hybrid delivery model with auto-switchover
  • Cluster setup including shared riders
  • Order allocation to riders (Manual + Auto)
  • Android App
  • Navigation assist to riders
  • Live dashboard view for operations
  • Delivery statistics
  • Rider tracking for customer - Map view
  • Delivery proofs - signature, photo, selfie
  • Reports: KM travelled, Productivity
  • Customer order profile report

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