Field force management software
Use cases for field force management software
Field Sales Management - retail, FMCG, pharma etc.
Field Service Management - telecom, utilities, HVAC, elevators, manufacturing, hi-tech, transport, aviation etc.
Field force tracking - microfinance, e-commerce, logistics, NBFC, insurance, medical devices etc.
Sales force automation - banks, mutual funds, insurance etc.
Doorstep services - BFSI, healthcare, cash management, diagnostic centers etc.
Benefits of field force management software
Real-time field force tracking and instant alerts
Elimination of time-consuming admin tasks
Reduction in field employee turnover due to improved morale / satisfaction
Enhanced field sales / service delivery due to efficient geo coverage
Deliver clean, verified address lists to field force
Business continuity due to lesser technical disruptions of field force
Lower onboarding costs for field force & enhanced adoption
Features of field force management software
Field operations set-upSet up your field operations with location selection, customer density, workforce clustering and estimation, inventory forecasting, and more
Smart dispatch and scheduling
Visualize the field in real-time and allocate right jobs to the right mobile workforce using a single screen dashboard based on multiple criteria
Guide your field workforce to reach their destinations on-time, navigate to the next task and cover more visits per day
Instant alerts and live notifications
Give field workers and customers full visibility with real-time updates and access to job status
Digital data capture
Allow field force to scan documents, click photos, upload images, capture data via forms, collect payments, take signatures, and more with a handheld field force mobile app
Monitor your field salesmen, engineers, and technicians in real-time out in the field
Connect your field force app easily with ERP, CRM, order management, ticketing tools, and other enterprise systems, etc.
Field force enablement
Help your field agents deliver better with FAQs, instant chat, group chat, knowledge repository, and customer profiling
Utilize geo-fencing to restrict and map field agent to the selected area, check for false check-ins, route deviation, and navigation assistance
Leave management and attendance
Monitor your field worker's check-in, checkout time, visit verification, and attendance from anywhere and at any time
Help field force to move quickly with clean, verified addresses through geotagging
Want to increase field force productivity?