With the rise of on-demand delivery, even the medical industry is witnessing a change in consumer patterns with patients increasingly opting to receive medicines at the comfort of their homes / offices.
Dista last mile medicine delivery software helps pharmacies and medicine stores to improve productivity, delivery agent utilization, and logistics visibility
Problems solved by medicine delivery software
- Multiple fulfilment points resulting in higher costs
- Higher returns / cancellations due to time sensitive nature of medicines
- Painful customer experience with no update on order status
- Inability to accept multiple payment modes
Benefits of medicine delivery software
Improved patient satisfaction
Efficient hybrid workforce management
Faster and cheaper medicine deliveries
Higher delivery SLA compliance
Features of medicine delivery software
Digital order records
Store the history of all your orders, making it easy to access critical medicine details anytime, anyplace
Order dashboard
Get an overview of all orders, whether ongoing or completed providing detailed insights on patient’s buying behaviour, inventory, replenishment and SLAs
Automated scheduling
Streamline dispatch and routing by implementing centralized, automated dispatch at cluster level
Third party agent management
Define end to end delivery hierarchy including own, contracted, third party delivery agents and courier services
Digital information capture
Reduce friction with customers by capturing proof of delivery within the app with OTP, e-sign, photo, geo-coding etc
Real-time tracking
Provide customers with real time status of their orders with live delivery tracking with ETA