Insurance industry is going through a tremendous shift with more and more technology enabling the industry to simplify its processes. Being a complicated industry, customers are often plagued with the challenge of managing their insurance lifecycle – from buying to claim management.
One of India’s fastest growing digital insurance company reduced claims process friction, optimized costs and cut down fraudulent claims by using Dista field service management.
Read on to learn how they achieved:
- Complete automation of pre-inspection process with faster site assistance
- Faster approvals to disburse services faster with real-time data capture and agent tracking
- Fraudulent claims reduction by geo mapping and time stamping
- Higher field efficiency and SLA compliance using AI-based capacity management & routing optimization