Leading Insurtech startup leverages Dista for effective vehicle inspection

Background

A leading digital insurance company which deals in innovative insurance products wanted a system to streamline and automate the vehicle pre- inspection process, fraud detection, workforce management, and more.

Challenges

The company wanted to shorten their inspection cycle, reduce paperwork, improve visibility on the workforce, and manage third-party inspectors.

Solution

  • Dista provided a fully automated inspection process that enabled capturing multiple photos and videos with interactive wizard-based forms via the mobile app

  • Geo-coding and time-stamping of images rule out the chances of fraudulent claims by rejecting older photos or pre-existing damages

  • Our system offers capacity planning by auto assigning jobs to the right agent based on proximity, skillset, and zone

  • Hassle-free end to end management of all partners, contractors, and field agents

  • More transparency into field operations with personnel accountability

Value delivered

  • Minimize fraudulent claims based on real-time geocoded data

  • Faster processing due to reduced handshakes and manual paperwork

  • Higher settlement ratios backed by digitally-driven process

Highlights

  • Comprehensive workflows with real-time data capture and agent tracking

  • Fraud detection by geo-mapping and time stamping all artifacts

  • Intelligent capacity management

  • Deep analytics for end-to-end visibility of claim process, history, and status

  • Hybrid workforce management for own, contract, and third-party agents
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