Dista Collect

Delinquency management platform to enhance collection rates and individual productivity

Maximize collections

0 K+

Field assets managed

0 M+

Jobs scheduled/ month

0 +

Customers

Challenges in collections management

For Supervisors

Poor collections efficiency due to ineffective case allocation

Low visibility on day-to-day operations and performance of Field Collections Executives (FCE)
Manual follow-up with FCE to track their location, case status, and customer follow-ups
Ineffective tracking of team performance vs. individual performance
Improper classification of delinquency cases

For field executives

Absence of auto-allocation of real-time cases based on customer proximity
Huge amounts of time spent on manual data capture and upload
Inability to schedule/reschedule meetings with customers
Manual mode for receipt generation
Lack of visibility into incentives, attendance, and expenses

For business leaders

Lack of real-time overview on estimates vs. actual collections numbers
Traditional systems with no audit trails
Lack of deep insights into regional performance
No metrics to gauge cost vs. collection efficiency
Legacy systems that are good for tracking cases but fall short in offering smart recommendations
Absence of a system that feeds delinquency data to the sales engine

Why Dista Collect

Effective operations

Auto allocation of cases in an optimal manner to

1) Prompt nearby cases to save residual time

2) Maximize collections coverage

Intelligent, contextual alerts and nudges to enhance individual FCE conversions
End-to-end case execution through a single FCE platform
Schedule meetings dynamically for promise-to-pay (PTP) cases