Delinquency management platform to enhance collection rates and individual productivity
Delinquency management platform to enhance collection rates and individual productivity
Poor collections efficiency due to ineffective case allocation
Low visibility on day-to-day operations and performance of Field Collections Executives (FCE)
Manual follow-up with FCE to track their location, case status, and customer follow-ups
Ineffective tracking of team performance vs. individual performance
Improper classification of delinquency cases
Absence of auto-allocation of real-time cases based on customer proximity
Huge amounts of time spent on manual data capture and upload
Inability to schedule/reschedule meetings with customers
Manual mode for receipt generation
Lack of visibility into incentives, attendance, and expenses
Lack of real-time overview on estimates vs. actual collections numbers
Traditional systems with no audit trails
Lack of deep insights into regional performance
No metrics to gauge cost vs. collection efficiency
Legacy systems that are good for tracking cases but fall short in offering smart recommendations
Absence of a system that feeds delinquency data to the sales engine
Auto allocation of cases in an optimal manner to
1) Prompt nearby cases to save residual time 2) Maximize collections coverage
Intelligent, contextual alerts and nudges to enhance individual FCE conversions
End-to-end case execution through a single FCE platform
Schedule meetings dynamically for promise-to-pay (PTP) cases
Transparent field operations with complete map-based visibility in real-time
ETA and live location of FCEs
Get recommendations on the ‘best time to knock’ for successful collections visits
Audit trail and FCE historical map views
Centralized module for FCE attendance, expense and reimbursement
Insights into collections, delinquencies for making business decisions
Data warehouse and analytics framework for effective assessments
Analytics and insights on your customers, conversion metrics, agent performance, etc.
Machine learning (ML) engines for resource forecasting and planning
Auto allocation of cases in an optimal manner to
1) Prompt nearby cases to save residual time 2) Maximize collections coverage
Intelligent, contextual alerts and nudges to enhance individual FCE conversions
End-to-end case execution through a single FCE platform
Schedule meetings dynamically for promise-to-pay (PTP) cases
Transparent field operations with complete map-based visibility in real-time
ETA and live location of FCEs
Get recommendations on the ‘best time to knock’ for successful collections visits
Audit trail and FCE historical map views
Centralized module for FCE attendance, expense and reimbursement
Insights into collections, delinquencies for making business decisions
Data warehouse and analytics framework for effective assessments
Analytics and insights on your customers, conversion metrics, agent performance, etc.
Machine learning (ML) engines for resource forecasting and planning
Allocate timely cases as per skill sets, proximity and with optimal routes
Map and manage multiple agencies for better delinquency management
Get complete transparency on your team's activities and performance
AI/ML based alerts to optimize field visits and daily cases
Automation of logistical expense management and daily attendance
Performance incentive tracker to improve collection rates
Allocate timely cases as per skill sets, proximity and with optimal routes
Map and manage multiple agencies for better delinquency management
Get complete transparency on your team's activities and performance
AI/ML based alerts to optimize field visits and daily cases
Automation of logistical expense management and daily attendance
Performance incentive tracker to improve collection rates
Integrate with your existing CRMs or use CSV uploads for inputting customer data. In just a few clicks, access all your data and start making informed business decisions.
Use Dista’s AI engine for mapping areas with high or low delinquencies. Define and refine your business strategies by feeding this data to your sales engine.
Auto allocation of new and existing cases based on FCE’s skill set. Figure out the ‘best time to knock’ to improve collections rates.
Get your team’s overview with real-time status updates. Use this information to plan and launch incentive programs.
Use Dista’s AI/ML-based recommendations to assess creditworthiness, minimize risk, improve collection rates, and formulate business decisions.
Dista Collect is our robust debt collections management platform that streamlines the allocation of collections cases to boost collection rates and team productivity.
Dista Collect combats key challenges with features like intelligent case allocation, performance dashboard for complete transparency, analytics on conversion metrics, and more.
Browse our FAQs section to know more about our collections management platform and how it can contribute to your success.
Both supervisors and field collection executives get their own dashboard which helps in managing and disseminating information better and faster. Managers get access to all of the team members and their tasks, whereas the executives get detailed information on their assigned tasks, including customer data, case details, etc.
Dista Collect integrates with a host of CRMs and legacy software removing the hassle of managing data across multiple platforms. Apart from this, it also lets you effortlessly import and export data from multiple systems.
By using our AI-enabled engine, you can identify positive and negative areas based on payment patterns. This lets you use location as an additional parameter for making business decisions and strategies. Leveraging this data, organizations can significantly reduce their delinquency rates. You can schedule a demo for more information on plotting and utilizing this data.
Yes. Dista Collect lets you add external collections agencies to handle your delinquency cases better. Add them to the system to assign and update them on new and open cases in real-time.
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