Dista Collect

Delinquency management platform to enhance collection rates and individual productivity

Maximize collections
Play Video about Dista Collect

Dista Collect

Delinquency management platform to enhance collection rates and individual productivity

Maximize collections
Play Video about Dista Collect banner
0 K+
Field assets managed
0 M+
Jobs scheduled/ month
0 +
Customers

Challenges in collections management

For Supervisors

For Supervisors

Poor collections efficiency due to ineffective case allocation

Low visibility on day-to-day operations and performance of Field Collections Executives (FCE)

Manual follow-up with FCE to track their location, case status, and customer follow-ups

Ineffective tracking of team performance vs. individual performance

Improper classification of delinquency cases

For field executives

For field executives

Absence of auto-allocation of real-time cases based on customer proximity

Huge amounts of time spent on manual data capture and upload

Inability to schedule/reschedule meetings with customers

Manual mode for receipt generation

Lack of visibility into incentives, attendance, and expenses

For business leaders

For business leaders

Lack of real-time overview on estimates vs. actual collections numbers

Traditional systems with no audit trails

Lack of deep insights into regional performance

No metrics to gauge cost vs. collection efficiency

Legacy systems that are good for tracking cases but fall short in offering smart recommendations

Absence of a system that feeds delinquency data to the sales engine

Why Dista Collect

Effective operations

Auto allocation of cases in an optimal manner to

1) Prompt nearby cases to save residual time
2) Maximize collections coverage

Intelligent, contextual alerts and nudges to enhance individual FCE conversions

End-to-end case execution through a single FCE platform

Schedule meetings dynamically for promise-to-pay (PTP) cases

Visual monitoring

Transparent field operations with complete map-based visibility in real-time

ETA and live location of FCEs

Get recommendations on the ‘best time to knock’ for successful collections visits

Audit trail and FCE historical map views

Centralized module for FCE attendance, expense and reimbursement

Strategic business enhancement

Insights into collections, delinquencies for making business decisions

Data warehouse and analytics framework for effective assessments

Analytics and insights on your customers, conversion metrics, agent performance, etc.

Machine learning (ML) engines for resource forecasting and planning

Why Dista Collect

Effective operations

Auto allocation of cases in an optimal manner to

1) Prompt nearby cases to save residual time
2) Maximize collections coverage

Intelligent, contextual alerts and nudges to enhance individual FCE conversions

End-to-end case execution through a single FCE platform

Schedule meetings dynamically for promise-to-pay (PTP) cases

Visual monitoring

Transparent field operations with complete map-based visibility in real-time

ETA and live location of FCEs

Get recommendations on the ‘best time to knock’ for successful collections visits

Audit trail and FCE historical map views

Centralized module for FCE attendance, expense and reimbursement

Strategic business enhancement

Insights into collections, delinquencies for making business decisions

Data warehouse and analytics framework for effective assessments

Analytics and insights on your customers, conversion metrics, agent performance, etc.

Machine learning (ML) engines for resource forecasting and planning

Key features

Case allocation

Allocate timely cases as per skill sets, proximity and with optimal routes

Agency management

Map and manage multiple agencies for better delinquency management

Performance dashboard

Get complete transparency on your team's activities and performance

Asset 4
Nudges

AI/ML based alerts to optimize field visits and daily cases

Attendance and expenses

Automation of logistical expense management and daily attendance

Gamification

Performance incentive tracker to improve collection rates

Case allocation

Allocate timely cases as per skill sets, proximity and with optimal routes

Agency management

Map and manage multiple agencies for better delinquency management

Performance dashboard

Get complete transparency on your team's activities and performance

Asset 4
Nudges

AI/ML based alerts to optimize field visits and daily cases

Attendance and expenses

Automation of logistical expense management and daily attendance

Gamification

Performance incentive tracker to improve collection rates

Key differentiators

Location
AI and ML
Mobile optimized
Real-time data
Security
Region profiling

Easy data input

Easy Data input

Integrate with your existing CRMs or use CSV uploads for inputting customer data. In just a few clicks, access all your data and start making informed business decisions.

Map areas for delinquency

Map Area Delinquency

Use Dista’s AI engine for mapping areas with high or low delinquencies. Define and refine your business strategies by feeding this data to your sales engine.

Schedule daily cases

Schedule Daily Cases

Auto allocation of new and existing cases based on FCE’s skill set. Figure out the ‘best time to knock’ to improve collections rates.

Track team performance

Track Team Performance

Get your team’s overview with real-time status updates. Use this information to plan and launch incentive programs.

Get smart recommendations

Get Smart Recommendations

Use Dista’s AI/ML-based recommendations to assess creditworthiness, minimize risk, improve collection rates, and formulate business decisions.

See our app in action

Dista Collect is our robust debt collections management platform that streamlines the allocation of collections cases to boost collection rates and team productivity.

Dista Collect combats key challenges with features like intelligent case allocation, performance dashboard for complete transparency, analytics on conversion metrics, and more.

Play Video about Dista Collect

FAQs

Browse our FAQs section to know more about our collections management platform and how it can contribute to your success.

Still have questions ?

Both supervisors and field collection executives get their own dashboard which helps in managing and disseminating information better and faster. Managers get access to all of the team members and their tasks, whereas the executives get detailed information on their assigned tasks, including customer data, case details, etc.

Dista Collect integrates with a host of CRMs and legacy software removing the hassle of managing data across multiple platforms. Apart from this, it also lets you effortlessly import and export data from multiple systems.

By using our AI-enabled engine, you can identify positive and negative areas based on payment patterns. This lets you use location as an additional parameter for making business decisions and strategies. Leveraging this data, organizations can significantly reduce their delinquency rates. You can schedule a demo for more information on plotting and utilizing this data.

Yes. Dista Collect lets you add external collections agencies to handle your delinquency cases better. Add them to the system to assign and update them on new and open cases in real-time.

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