Dista’s delivery management software helps companies to improve delivery efficiency and boost customer experience. It offers end-to-end visibility into the entire delivery process. The platform enables delivery agent tracking, intelligent scheduling and dispatching, optimizing delivery routes, digitizing proof of delivery, and managing returns. Our delivery management platform helps reduce delivery costs and enables companies to offer a seamless on-demand delivery experience.
Use cases for delivery management software
- Grocery delivery
A grocery delivery software is equipped with features like intelligent scheduling, route optimization, and live tracking. It offers a complete overview of your online grocery delivery system, enables a successful doorstep delivery, and improves the customer shopping experience.
- Retail delivery
A retail delivery management software improves deliveries for retail, consumer, and e-commerce goods. It streamlines first, and last mile deliveries to enhance customer experience, reduces turnaround time, and increases the volume of total deliveries.
Challenges addressed by delivery management solution
- Delays in delivery due to wrong address
- Higher costs per delivery with missed orders and repeated visits
- Lesser number of deliveries per agent per day
- Suboptimal customer experience with multiple handshakes
- Poor visibility of delivery agents
- Inefficient order scheduling and inventory management
- Inability to meet delivery timelines
- Availability of delivery agents
Benefits of delivery management software
Convenient shopping experience
Reduced turnaround time
Flexible payment options
Real-time communication between grocery delivery executives and customer
Optimized and on-time grocery deliveries
Accurate route planning
Increased volume of deliveries
Looking to transform your delivery management?
Features of delivery management platform
Live shipment alerts
Allow customers to track the shipment in real-time.
Real-time analytics
Live dashboard offers details of grocery delivery orders and helps make data-driven decisions.
Automated scheduling
Deliver within narrow timeframes with automated dispatch based on skills, proximity, capacity, and route.
Vehicle fill ratio
Choose the best vehicle combinations and optimize the weight and volume capacity of each delivery vehicle.
Advanced route planning
Optimized routes make retail delivery fulfillment faster and ensure delivery timelines are met. This enhances customer experience and delivery efficiency.
Reverse logistics
Simplify reverse pick-up times and digitize returns or cancellation documents with all scenarios for return-to-merchant (RTM) and return-to-origin (RTO) cases.
Delivery analytics
Dig deeper into delivery performance by analyzing missed deliveries, SLA compliances, route heat map, asset history, and delivery vehicle density.
Delivery resource management
Reduce costs by choosing between own delivery agents, contractors, aggregators, and third parties.
